Vonage VoIP Provider

Vonage is one of the most recognized names in voice over IP and boasts over two million subscriber lines. Their technology enables anyone to make and receive phone calls with a touch tone telephone almost anywhere a broadband Internet connection is available.

Vonage's Residential Premium Unlimited and Small Business Unlimited calling plans offer consumers unlimited local and long distance calling, and popular features like call waiting, call forwarding and voicemail -- for one low, flat monthly rate. Vonage's service is sold on the web and through national retailers including Best Buy, Circuit City, Wal-Mart Stores Inc. and Target and is available to customers in the U.S., Canada and the United Kingdom.

Vonage offers tons of free features:
  • Local, regional and long distance service
  • Check voicemail via phone, e-mail or online
  • Low international rates
  • Caller ID with Name
  • Call Waiting
  • Call Forwarding
  • 3-Way Calling
  • Free In-Network Calling
  • Call Transfer
  • Plans also include Repeat Dialing, Click-2-Call, Call Return, and much more
Website: Vonage
Email: info@vonage.com
Phone: 1-866-243-4357

Have you used Vonage's service? Please leave a comment and let us know about your experience.

  Email
ArtChee
Thursday, February 07, 2008 10:23 AM
The VONICS DIGITAL rating on this site was apparently made with information given by VONICS themselves - just as a great number of Customer Reviews posted around the net are obvious VONICS "sales gimmicks."
I paid VONICS $200+ for a full year VOiP service; VONICS failed to confirm receipt of my faxed request for porting of my 2 existing phone numbers, & Customer Service - when I could actually reach someone - could not provide ANY information on my transfer of my existing numbers. There is virtually NO Customer Service.
Their 30-day Money-back guarantee states in the Service Agreement that you must not have used over 250 minutes during those 30 days (8 min. per day ???) to qualify, but they don't tell you that up front.
There is no REFUND on cancellation of the full year plan - only additional charges for cancellation fees. So far VONICS has charged my credit card $622.25 for the two months of VOiP service.
I have filed a complaint with the FEDERAL TRADE COMMISSION and continue my battle with disputes with the credit card company.

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